Comments on: Market Research: Ensuring Honest Feedback http://www.dimensionalresearch.com/blog/2009/05/06/market-research-ensuring-honest-feedback/ Market Research Insights for Technology Companies Mon, 06 Sep 2010 12:24:54 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Customer Satisfaction Surveys: Avoid “Survivor Bias” | Technology Market Research | Dimensional Research Blog http://www.dimensionalresearch.com/blog/2009/05/06/market-research-ensuring-honest-feedback/comment-page-1/#comment-265 Customer Satisfaction Surveys: Avoid “Survivor Bias” | Technology Market Research | Dimensional Research Blog Tue, 27 Oct 2009 02:49:35 +0000 http://www.dimensionalresearch.com/blog/?p=116#comment-265 [...] make an effort to include former customers. After all, as we said here before, your goal is to get honest feedback, and when it comes to market research, negative feedback is good for [...] [...] make an effort to include former customers. After all, as we said here before, your goal is to get honest feedback, and when it comes to market research, negative feedback is good for [...]

]]> By: Dealing with Negative Feedback | Dimensional Research Blog http://www.dimensionalresearch.com/blog/2009/05/06/market-research-ensuring-honest-feedback/comment-page-1/#comment-74 Dealing with Negative Feedback | Dimensional Research Blog Mon, 13 Jul 2009 23:21:10 +0000 http://www.dimensionalresearch.com/blog/?p=116#comment-74 [...] no matter how stupid they think your idea is, will actually tell you that. You have to create an environment that allows people to tell you about the [...] [...] no matter how stupid they think your idea is, will actually tell you that. You have to create an environment that allows people to tell you about the [...]

]]> By: Market Research: Getting to “No” | Dimensional Research Blog http://www.dimensionalresearch.com/blog/2009/05/06/market-research-ensuring-honest-feedback/comment-page-1/#comment-59 Market Research: Getting to “No” | Dimensional Research Blog Mon, 15 Jun 2009 22:40:31 +0000 http://www.dimensionalresearch.com/blog/?p=116#comment-59 [...] there anything else?”  I also written about the importance of getting honest feedback, and suggested ways to make sure you [...] [...] there anything else?”  I also written about the importance of getting honest feedback, and suggested ways to make sure you [...]

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